Business Operations Manager

Overview

Aquent is partnering with a leading organization in the healthcare sector, dedicated to advancing well-being and delivering exceptional services. This organization is at the forefront of innovation, continuously striving to optimize its operations and enhance its impact on the community. Joining this team means contributing to a mission-driven environment where your work directly supports critical functions and enables the seamless delivery of essential services.

Are you a dynamic leader with a passion for operational excellence and financial stewardship? We are seeking an impactful individual to drive the financial and administrative heartbeat of a crucial operational department. In this role, you won’t just manage processes; you’ll be the strategic force ensuring the department’s financial health, operational efficiency, and team readiness. You’ll translate complex financial data into actionable insights, lead a dedicated team, and directly influence the strategic direction of vital operations, making a tangible difference every single day.

To be considered for this role, you must:

• Be authorized to work in the United States
• Not require sponsorship of any kind for the duration of the assignment
• Be able to work on a W-2 basis.  C2C or 1099 is not permitted for this position

**What You Will Do:**

* Oversee comprehensive financial management and budgeting for the department, including auditing reports, managing variances, ensuring funding, and handling accruals.
* Contribute significantly to financial performance management by preparing insightful reports, identifying cost-saving opportunities, and highlighting areas for improved financial control.
* Manage human resources and recruitment efforts, meticulously monitoring staffing to ensure alignment with approved full-time equivalent counts.
* Provide expert policy and procedure guidance to the management team.
* Oversee vendor relationships and invoice management, ensuring financial compliance and optimal contract performance.
* Direct supplies and inventory management, including the allocation of major equipment and periodic reviews of IT assets.
* Lead and coordinate departmental projects, ensuring efficient resource utilization, compiling status reports, managing schedules, and documenting all project phases.
* Oversee the maintenance of departmental online resources in collaboration with key stakeholders.
* Perform other administrative duties as required to support the department’s objectives.

**Day-to-Day Impact:**

* **Financial Operations & Invoice Approvals:** Regularly review, question, and approve supplier invoices and financial transactions.
* **Vendor & Contract Oversight:** Proactively manage vendor relationships and the financial implications of significant service contracts.
* **Operational Leadership:** Attend and anchor recurring operational meetings, setting daily priorities and ensuring smooth departmental function.
* **Strategic Business Support:** Act as the business authority for staffing, resourcing, and operational readiness decisions.
* **Budget & Cost Center Ownership:** Take full accountability for financial flows within operational functions.
* **Cross-Functional Leadership:** Engage in regular meetings with peers and leaders to align operations and strategic priorities.

Your core mission will be to ensure operational functions remain financially sound, vendor-compliant, and operationally unblocked, translating budgets, contracts, and key performance indicators into real-world decisions for leadership and your team.

**Education:**

* Bachelor’s degree in a work-related discipline/field from an accredited college or university.

**Experience:**

* 5 years of progressively responsible and directly related work experience.
* Leadership experience with a minimum of 2 years managing and building a team. This position will have direct reports, requiring a strong executive presence.

**Required Knowledge, Skills, and Abilities:**

* Ability to assess and respond to the logistical and administrative needs of the department.
* Ability to conceptualize, plan, organize, coordinate, and manage major programs or functions.
* Strong ability to develop financial budgets and effectively manage expenses.
* Proficiency in developing business plans and strategies.
* Demonstrated ability to foster effective working relationships and build consensus.
* Adept at handling diverse administrative responsibilities and determining appropriate courses of action.
* Skill in mediating and resolving complex problems and issues.
* Proven ability to provide leadership and influence others.
* Comprehensive knowledge of business administration principles.
* Proficiency in Microsoft Word, Excel, PowerPoint, Visio, Access, Project, and Outlook.
* In-depth knowledge of principles and practices of organization, administration, fiscal, and personnel management.
* Strong understanding of principles and practices of supervision and program management.
* Solid finance background including accounting and financial management experience.
* Experience in capital planning, vendor management, and financial foresight and planning (translating future impacts to current team operations).
* Experience with the full contract life cycle.
* Expertise in timecard management and staffing oversight, including the impact of overtime/double-overtime on budgets.
* Skilled in budget development, including cost-containment, cost savings initiatives, proforma development, and robust knowledge of CAPEX and OPEX management.
* Knowledge of Artificial Intelligence concepts.

**Must-Have Skills:**

* Excel, pivot table skills
* Monthly and Quarterly Business Review experience
* Professional demeanor
* Ability to multi-task and pivot quickly
* Capability to thrive in a fast-paced environment

**Nice-to-Have Skills:**

* PowerPoint and content creation
* Staff engagement and relationship building

**Direct Reports:**

* This role will involve 2 direct reports initially, with opportunities for growth based on capability and tenure.

The target hiring compensation range for this role is $79.45 to $88.28 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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