Product Content Specialist

Overview

Aquent is partnering with an e-commerce and retail company that’s deeply embedded in people’s lives. Known for its wide range of products and its commitment to delivering exceptional customer experiences, our client is constantly updating its digital presence to keep up with market changes.

We are seeking a detail-oriented and proactive Product Content Specialist to support product onboarding and content quality for our client’s eCommerce site. This 3-month contract role ensures Product Detail Pages (PDPs) are accurate, complete, and customer-ready by processing incoming product content, resolving data and workflow issues, and partnering with cross-functional teams.

This is a hands-on, execution-focused role that combines content processing, data accuracy, quality control, and problem-solving. The ideal candidate enjoys structured work, can manage high volumes of product data, and communicates clearly with internal stakeholders when content is blocked or priorities shift.

What You’ll Do

Product Content Onboarding

• Manage end-to-end onboarding of product content to the client’s eCommerce platform
• Process incoming vendor content so it is accurate, complete, and customer-facing
• Ensure product information is uploaded and maintained on Product Detail Pages (PDPs)

Content Quality & Issue Resolution

• Perform regular quality checks on PDPs to ensure content accuracy and consistency
• Identify and troubleshoot content or data issues that prevent products from going live
• Act as a source of knowledge for other teams when onboarding questions arise

Cross-Functional & External Collaboration

• Partner with purchasing, marketing, and operations teams to provide status updates and resolve issues
• Coordinate with external agencies supporting product titles or enhanced content, ensuring clear instructions and timelines
• Communicate clearly when issues are blocked, delayed, or dependent on other teams

Workflow & Continuous Improvement

• Manage daily and weekly content intake to prevent backlogs
• Support priority or promotional product requests that require quick pivots
• Contribute to process improvements as tools and automation evolve
• Support enhanced content initiatives as the scope expands

What You Bring

Must Haves

• Experience onboarding or managing product content in an eCommerce environment
• Strong Excel skills, including filters and formulas (lookup experience preferred)
• Exceptional attention to detail and comfort working with large volumes of data
• Ability to manage multiple tasks and shifting priorities in a fast-paced environment
• Strong written and verbal communication skills
• Positive, solution-oriented attitude and strong follow-through

Nice to Haves

• Background in marketing, content operations, or digital merchandising
• Basic understanding of SEO best practices related to product content
• Experience working with vendors or external agencies
• Familiarity with automation, AI tools, or process improvement initiatives
• Retail or consumer goods experience

The target hiring compensation range for this role is $22 to $25/hr. Compensation is based on several factors, including but not limited to education, relevant work experience, relevant certifications, and location. 

About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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