Front Office Coordinator

Overview

You must be living in commutable distance at the time of  applying for roles. All other candidates will be disqualified.

Job Summary

Our beauty client is seeking a highly organized and customer-focused Front Office Coordinator to support operations within a specialized hair salon testing environment. This role serves as both the first point of contact and the central hub for scheduling and coordination, ensuring a seamless experience for models, clients, and internal teams.

The ideal candidate brings strong administrative and booking experience, thrives in a fast-paced setting, and delivers a polished, welcoming presence while managing complex scheduling needs and supporting testing operations.

Key Responsibilities

Booking & Scheduling Management

• Own and manage the master booking calendar for all salon testing appointments, including model sessions, product trials, and technique evaluations
• Coordinate closely with internal partners (R&D, Product Development, Education) to align on testing needs, timing, and model requirements
• Schedule, confirm, and manage appointments via phone, email, and booking systems
• Handle cancellations, reschedules, and last-minute changes with professionalism and efficiency
• Optimize chair utilization and stylist schedules to ensure smooth daily operations

Model & Client Coordination

• Serve as the primary point of contact for all models and clients from initial outreach through appointment completion
• Communicate clear expectations regarding testing procedures, requirements, and logistics
• Address inquiries, concerns, and scheduling needs in a timely and professional manner
• Ensure a positive, welcoming, and organized front-of-house experience for all visitors

Front Office & Administrative Support

• Maintain accurate records of bookings, attendance, and testing activities
• Support day-of coordination, including check-in, flow management, and communication with technical teams
• Assist with general administrative tasks to support salon testing operations
• Ensure the front office environment remains organized, professional, and client-ready at all times

Qualifications

Experience

• 2+ years of experience in a front office, receptionist, or administrative role
• Prior experience in a salon, spa, beauty, or customer-facing environment strongly preferred
• Experience managing calendars or booking systems is highly desirable

Education

• High School Diploma or equivalent required
• Additional coursework or training in business administration or a related field is a plus

Key Skills & Attributes

• Strong organizational and time management skills with high attention to detail
• Excellent communication and interpersonal skills with a professional, friendly demeanor
• Ability to manage multiple priorities in a fast-paced, dynamic environment
• Customer-service mindset with a focus on creating a positive experience
• Proficiency in Microsoft Office and scheduling/booking tools

Why This Role

• Opportunity to work within an innovative beauty testing environment
• High-impact role supporting product development and salon operations
• Collaborative, fast-paced setting with cross-functional exposure

The target hiring compensation range for this role is 28.28 to 31.42. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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