Interaction Designer

Overview

Our top financial client is seeking an advanced Interaction Designer to join their team for a hybrid role in Toronto!

Join our Online Banking (OLB) Channel Pillar as an Interaction Designer. We are a dedicated, collaborative design team of 5 designers and a Design Manager, currently supporting 3 fast-paced product squads. In this role, you won’t just design in a vacuum—you will be a vital connector, collaborating across various OLB squads and partnering directly with our RIG (Design Systems) team to scale our digital ecosystem.

Your mission is to craft intuitive, simplified self-service online banking capabilities. You will empower our clients to manage their finances confidently and independently, directly impacting their day-to-day banking experience.

What You’ll Do:

• Solve Complex Challenges: Tackle ambiguous, complex banking workflows and transform them into elegant, user-centric design solutions.
• Champion the Design System: Collaborate with designers and developers to implement our design system, ensuring code and documentation remain highly accurate, uniform, and up to date.
• Drive Product Delivery: Actively participate in product delivery through proactive planning, task assignment, and high-quality execution.
• Advance the Practice: Mentor peers, promote design system adoption, and actively maintain and evolve our shared design libraries.

What You’ll Bring:

In this role, success means moving beyond execution to true ownership. Over time, you will develop deep domain expertise in digital banking, becoming a key voice in strategic decision-making. You will build strong cross-functional relationships, guiding projects with empathy, cultivating a growth mindset, and instilling a systems-thinking approach across the team.

Must-Have Experience:

• 4–7 years of dedicated experience in Interaction/UX Design (with specific expertise across Interaction and Visual design).
• Design Systems Expertise: Proven experience creating assets and maintaining comprehensive documentation for design systems.
• Advanced Responsive Design: Strong mastery of current best practices for both Responsive Web and Mobile platforms.
• UX Methodology & Content-First Approach: A demonstrable understanding of Design Thinking processes, with a preference for content-first design strategies.
• Critical Thinking & Autonomy: Strong decision-making skills and the ability to navigate uncertainty proactively.
• Communication: Exceptional English communication skills (written and verbal) with the ability to clearly articulate design rationale to cross-functional stakeholders.

Nice-to-Have Experience:

• Proficiency in UX Research methodologies.
• Deep understanding of Inclusive Design and Accessibility (AODA/WCAG).
• Experience facilitating design workshops or design sprints.
• Bilingualism in French is a strong asset.

What We Will Build Together
We are actively fostering a holistic Product Designer Mindset within our team. In this role, you will have the opportunity to expand your skills and help others grow in:

• Business concepts, tools, and financial processes
• Advanced Systems Thinking
• Co-creative workshop facilitation and stakeholder management

The target hiring compensation range for this role is C$45 to C$50 hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

#LI-MH1

Aquent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.