Internal Communications Specialist (Change Managment)

Overview

Aquent is proud to partner with a prominent organization at the forefront of the financial services industry, dedicated to innovation and delivering exceptional value to its clients. This organization is undergoing significant enterprise-level transformations, and we are seeking an impactful individual to join a dynamic team. In this pivotal role, you will be instrumental in shaping how major organizational changes are understood and embraced by employees, directly influencing how they engage with critical initiatives. Your communication expertise will translate complex transformation initiatives into clear, engaging messages that resonate across all levels, ensuring every employee understands their role in the evolving landscape and is empowered to contribute to the company’s future success. This is an exciting opportunity to make a tangible difference in a fast-paced and evolving environment.

About the Role

As a key member of the team, you will play a vital role in ensuring that significant enterprise-level transformations are communicated effectively and adopted successfully across the business. You will directly influence how employees understand and engage with critical initiatives, driving successful outcomes and fostering a culture of clarity and adaptability. This position offers a unique opportunity to leverage your communication expertise to translate complex transformation initiatives into clear, engaging messages that resonate across all levels of the organization, directly supporting critical projects and empowering employees to contribute to the company’s future success.

What You’ll Do

• Support change managers in executing core change management activities, including stakeholder analysis, impact assessments, and readiness inputs.
• Draft and maintain essential change communications, such as emails, announcements, talking points, FAQs, and leader toolkits.
• Tailor messaging effectively for diverse audiences, including leaders, people managers, and general employees.
• Collaborate closely with training and change leads to ensure communications are seamlessly aligned with learning moments and project rollout timelines.
• Manage communications calendars and support the strategic sequencing of messages to maximize impact.
• Prepare cascade materials and presentations to enable leaders to effectively communicate changes within their teams.
• Track communication deliverables and assist in gathering valuable feedback or engagement data to refine strategies.

Required Skills & Experience

• 2–4 years of experience in change management, internal communications, or project-focused communications.
• Exceptional writing and editing skills, with a proven ability to craft clear and compelling content for business and employee audiences.
• Familiarity with fundamental change management concepts, including impacts, adoption strategies, and resistance management.
• Proficiency in creating professional presentations and written communications.
• Comfortable and effective working in fast-moving, evolving environments.

Nice to Have Qualifications

• Exposure to recognized organizational change frameworks (e.g., Prosci or similar methodologies).
• Experience supporting technology or process transformation initiatives.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. 
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.