Innovation & Product Operations Program Manager

Overview

Aquent is seeking an exceptional talent to join a forward-thinking team at a leading global technology company. This is an unparalleled opportunity to make a significant impact on innovation initiatives, shaping how business solutions are developed, adopted, and scaled across a vast organization. As a key partner, Aquent is dedicated to connecting you with roles where your contributions truly matter, fostering an environment where your skills drive tangible progress and empower professionals to embrace new technologies and processes. You will be instrumental in fostering a culture of innovation and knowledge sharing, directly influencing the efficiency and strategic direction of critical business functions.

About the Role

Are you a highly motivated and organized individual with a passion for driving innovation and facilitating change? We are looking for a dynamic professional to step into a pivotal role, supporting an organization-wide innovation pillar. This position is central to enhancing how business solutions are published, promoted, and integrated into daily operations. You will be at the forefront of critical initiatives, from supporting platform migrations and ensuring data integrity to fostering stakeholder engagement and exploring emerging technologies. Your work will directly contribute to empowering professionals across the organization, enabling them to leverage cutting-edge tools and methodologies to solve complex challenges. If you thrive in ambiguous environments, possess strong program coordination skills, and are eager to make a lasting impact, this is the perfect opportunity to grow your career and influence the future of innovation within a global leader.

Key Responsibilities

• Manage the end-to-end process for solution gallery submissions, from initial intake through publication, ensuring quality and consistency.
• Develop comprehensive reporting and actionable insights to monitor adoption, engagement, and overall effectiveness of innovation programs.
• Support testing, user acceptance validation, and change management activities for internal platforms, ensuring seamless transitions and user satisfaction.
• Create and maintain clear communications, training materials, and essential documentation to support user adoption and understanding.
• Actively participate in requirements gathering and testing discussions, providing valuable feedback to development teams and generating insights to enhance platform health and user experience.
• Execute and validate data migration activities, supporting the transition between existing platforms and custom web applications.
• Collaborate effectively with cross-functional teams, including development teams and various stakeholders, participating in relevant meetings and driving alignment.
• Provide flexible support for additional initiatives within the innovation pillar, adapting to evolving project needs and priorities.
• Conduct light prototyping and exploration of emerging technologies to demonstrate possibilities and inspire professionals to embark on their innovation journey.

Required Skills & Experience

• Demonstrated experience in program management, stakeholder management, communication, and business process improvement.
• Strong critical thinking abilities, comfort operating in ambiguous environments, and the capacity to drive initiatives from concept through execution.
• Proficiency in program coordination, requirements gathering, requirements traceability, and process mapping.
• Proven experience in change management, data validation, and reporting.
• Familiarity with current technology tools from both consumer and maker perspectives, with an ability to conduct light prototyping.
• Self-starter mentality, comfortable executing deliverables with ambiguous direction and adept at engaging applicable audiences.
• Experience building solutions and administering tools is highly valued, along with a foundational understanding of general engineering principles.

Nice-to-Have Qualifications

• Experience leading or supporting solution launches, testing initiatives, and executive-level communications.
• Prior experience working with business applications or innovation programs.
• Background in organizations focused on business operations or financial processes.

About Aquent:

Aquent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.