Business Analyst

Overview

Aquent is partnering with a leading global technology company at the forefront of innovation, dedicated to creating products and services that impact billions worldwide. This organization is committed to maintaining a safe and reliable digital environment, and we are seeking a highly skilled Business Analyst to join their team. This is an unparalleled opportunity to leverage your analytical prowess to directly influence critical operational and risk-mitigation strategies, ensuring the integrity and quality of a vast digital ecosystem. Your contributions will be instrumental in shaping the future of platform safety and user experience on a global scale.

About the Role

Step into a pivotal role where your analytical insights will drive strategic decisions and optimize global operations within a critical platform ecosystem. As a Business Analyst, you will be at the heart of understanding complex data, identifying emerging risks, and shaping the future of platform integrity. You’ll translate intricate data into actionable strategies, influencing cross-functional teams and senior leadership to foster a secure and efficient digital environment. This role offers the chance to become a subject matter expert, making a tangible impact on operational excellence and risk management for a product used by millions.

Key Responsibilities

• Drive and recommend data-oriented analysis, architect core operational metrics, synthesize complex datasets, and influence cross-functional leadership by presenting actionable insights and recommendations.
• Solve complex business problems within platform integrity and user safety, focusing on risk-based analysis, appeals process optimization, and efficiency improvements across global content operations.
• Design and build self-service data tools, dashboards, and reporting mechanisms that enable engineers, workflow owners, and operations leads to access real-time data and make rapid decisions.
• Respond to ad-hoc business questions from cross-functional partners, providing statistical support, technical analysis, and executive-ready presentations to senior leaders.
• Partner directly with Product Management, Engineering, Data Science, and Operations teams (~35% direct stakeholder interaction) to align on strategic objectives and success metrics.

Minimum Qualifications

• 6+ years of professional experience in business analytics, data science, or product analytics roles.
• Undergraduate-level statistical rigor (or equivalent applied experience) including distributions, confidence intervals, and hypothesis testing.
• Moderate to advanced SQL querying skills (equivalent to W3Schools Intermediate/Advanced level) for data extraction, manipulation, and analysis.
• Demonstrated experience with business operations, risk analysis, or process optimization, particularly within high-volume technology operations.
• Comfort navigating complex, ambiguous data environments and arriving at reliable, quality findings with minimal oversight.
• Strong data visualization skills (e.g., Looker) and experience building clean, self-service reporting tools.
• Strong executive communication skills; ability to translate complex data into concise, structured decks/slides for leadership.
• High autonomy and adaptability to manage stakeholder requests in a fast-paced, rapidly changing environment.

Preferred Qualifications

• Prior experience in platform integrity or risk management within a major technology company.
• Familiarity with Python or R for advanced data manipulation.
• Experience or familiarity with leveraging or designing AI-assisted analytics tools.