Content Manager

Overview

Aquent is thrilled to partner with a leading financial services organization, a true pioneer actively shaping the future of its industry. This visionary company is spearheading significant enterprise-level transformation, committed to fostering crystal-clear communication and ensuring the successful adoption of critical initiatives across its entire ecosystem, benefiting both its dedicated employees and valued clients.

Are you a master communicator with a passion for driving impactful change? We are seeking a dynamic individual to step into a pivotal role, where you will be the architect of understanding, translating complex organizational shifts into clear, compelling narratives. This is your chance to make a tangible impact, directly influencing employee understanding, adoption, and the overall success of major strategic projects. Join a forward-thinking team and empower every team member to feel informed, engaged, and ready to embrace the future of our enterprise.

What You’ll Do

• Shape organizational understanding by collaborating with change management leads on core activities such as stakeholder analysis, impact assessments, and readiness inputs.
• Craft a wide range of essential change communications, including dynamic emails, impactful announcements, precise talking points, comprehensive FAQs, and empowering leader toolkits.
• Strategically tailor messaging to resonate with diverse audiences, ensuring clarity and engagement for leaders, people managers, and all employees.
• Drive seamless integration of communications by partnering closely with training and change leads, aligning messages with learning moments and project rollout timelines.
• Orchestrate communication strategies by managing calendars and sequencing messages for maximum organizational impact.
• Empower leadership through the preparation of essential cascade materials and engaging presentations that drive understanding and alignment.
• Contribute to continuous improvement by tracking communication deliverables and assisting in gathering valuable feedback and engagement data to refine future strategies.

Required Qualifications

• Minimum of 2–4 years of experience in change management, internal communications, or project communications.
• Exceptional writing and editing skills, with a proven ability to craft clear, compelling, and persuasive content for both business and employee audiences.
• Solid familiarity with fundamental change management concepts, including impact assessments, adoption strategies, and resistance management.
• Proficiency in creating professional and engaging PowerPoint presentations, alongside expertise in various written communication formats.
• Demonstrated comfort and adaptability when thriving in fast-paced, dynamic, and evolving organizational environments.

Preferred Qualifications

• Exposure to recognized organizational change frameworks (e.g., Prosci or similar methodologies).
• Experience actively supporting significant technology or process transformation initiatives within an organization.