Maintenance Manager

Overview

In partnership with a leading e-commerce retail pioneer, Aquent is seeking a dynamic leader to drive operational excellence and reliability at the heart of a fast-paced fulfillment network. As a key leader in maintenance operations, you will have a direct impact on keeping critical systems running smoothly, ensuring that millions of customers receive their orders on time, every time. This is an exciting opportunity to lead a talented technical team, spearhead continuous improvement initiatives, and leverage cutting-edge industrial automation to shape the future of modern logistics.

Role Overview

In this critical leadership role, you will command a dedicated maintenance team responsible for the reliability, safety, and performance of general warehouse assets and advanced production equipment. You will champion a culture of continuous improvement, utilizing data-driven insights to optimize equipment uptime, reduce repair times, and enhance system capacity. By partnering closely with operations leaders and managing key vendor relationships, you will play a pivotal role in driving efficiency and maintaining a world-class fulfillment environment.

Key Responsibilities

• Lead and mentor a team of maintenance technicians and area managers, fostering a high-performance, safety-first culture.
• Oversee the preventative and reactive maintenance of material handling equipment, industrial automation systems, and powered industrial trucks.
• Manage high-severity downtime events, conducting thorough root cause analyses and implementing robust corrective actions.
• Utilize operational data and information systems to measure, grade, and continuously improve team performance and key metrics.
• Initiate and execute Capital Expenditure (CapEx) projects in support of high-level facility and network initiatives.
• Direct maintenance procurement activities, managing expenses to meet or exceed budgetary targets.
• Collaborate with cross-functional partners and oversee third-party vendors to ensure high-quality work and seamless operations.

What You’ll Need

• Bachelor’s degree or equivalent professional work experience.
• 5+ years of experience leading maintenance or operations teams within a high-volume warehouse, manufacturing, or factory environment.
• 5+ years of hands-on experience with material handling equipment, including conveyor systems and powered industrial trucks.
• Proven experience utilizing data and information systems to track, measure, and improve key performance indicators (KPIs).
• Exceptional cross-functional collaboration and customer service skills to support diverse internal partners.
• Ability to manage multiple high-priority projects simultaneously in a fast-paced, dynamic environment.
• Flexibility to work a schedule that may include weekends, nights, and holidays, along with the ability to travel as needed.

Nice-to-Have Qualifications

• Master’s degree in a relevant field.
• Experience maintaining electromechanical material handling systems and industrial control systems.
• Strong background in maintaining complex electrical systems.
• Proficiency in utilizing Computerized Maintenance Management Systems (CMMS) to track and optimize maintenance workflows.