Senior UX Design Manager (Internal Tools)

Overview

** MUST BE WILLING TO RELOCATE TO BENTONVILLE, AR **

The Role and Your Impact

As a senior ux design manager, you will partner closely with Business and set the strategic vision for the company’s internal, associate-facing products. You will foster a highly collaborative environment where cross-functional partners—including product, engineering, and business teams—come together to innovate. By leveraging Design Thinking, rapid prototyping, and compelling storytelling, you will transform complex business challenges into elegant, intuitive, and highly engaging user journeys.

Key Responsibilities

• Lead, mentor, and inspire a growing team of talented UX designers, fostering a culture of continuous learning and design excellence.
• Articulate the design strategy and vision for end-to-end associate experiences.
• Facilitate creative problem-solving sessions, including Design Sprints, cross-functional workshops, and rapid concepting.
• Translate insights, competitive research, and data analytics into meaningful, high-impact product designs.
• Deliver pixel-perfect, detailed designs while balancing business objectives and technical considerations.
• Champion the Design Thinking philosophy across the broader organization, advocating for universal design and inclusion.

What You Bring

• Proven experience leading and managing design teams, with a track record of coaching and mentoring talent.
• Excellent visual and interaction design skills, with a deep understanding of modern design trends and systems thinking.
• Demonstrated experience in building internal-facing tools and experiences.
• Expertise in end-to-end journey mapping, competitive analysis, prototyping, and facilitating collaborative design sessions.
• Exceptional storytelling and communication skills, with the ability to present design rationale compellingly to stakeholders at all levels.
• Comfort with ambiguity and a proactive, self-starter mindset that thrives in fast-paced, evolving environments.

Qualifications

• A degree in HCI, Information Architecture, Digital Design, or a related field, alongside substantial experience in product design.
• At least 2 years of dedicated experience directly managing and scaling design teams.
• A stellar portfolio showcasing elegant, user-centric design solutions and strategic thinking.