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“Algorithmic bias” in the gig economy

It’s time the companies take steps to change.

“The system perpetuates racism.”

JOHN CHUANG, AQUENT CEO

“The way you get opportunity at a gig economy company is through ratings,” says Aquent CEO John Chuang, “but often the raters are biased.” He says the companies should look for patterns among raters and work to eliminate conscious or unconscious bias. As a result, making it more equitable for their gig employees.

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