Program/ Project Manager

Overview

Aquent is partnering with a leading organization at the forefront of innovation, dedicated to shaping the future of its industry. This company is known for its fast-paced environment and commitment to excellence, driving significant impact through strategic initiatives. Join a team where your contributions directly influence the success and efficiency of critical programs, ensuring seamless execution and clear communication across all levels.

Are you a master of organization, a wizard of workflow, and the ultimate orchestrator of complex projects? This is your chance to step into a pivotal role where you won’t just manage tasks—you’ll define the very rhythm of how impactful work gets done. As a Program/Project Manager, you will be the backbone of a dynamic program, transforming intricate plans into tangible results and ensuring every stakeholder has a crystal-clear view of progress. Your expertise will be the connective tissue that aligns cross-functional teams, drives accountability, and elevates the organization’s ability to deliver on its strategic goals. If you thrive on bringing order to complexity and enabling high-performance execution, prepare to make an undeniable impact.

What You’ll Do

• Design, manage, and continuously improve the Agile operating model for the program, including sprint cadences, planning, and burndown tracking.
• Define sprint outputs and expectations, holding workstream owners accountable to delivery commitments.
• Build and maintain the program charter, roadmap, and sprint plans, adapting as priorities evolve.
• Manage and expand the central workstream structure across all program pillars, ensuring coverage, clarity, and ownership.
• Own and maintain the central work tracking system, including sprint boards, cross-workstream dashboards, and institution-level views.
• Serve as the system administrator for all project tooling, ensuring boards are current, accurate, and useful.
• Drive adoption of centralized execution systems across the team, migrating work away from ad hoc tracking.
• Maintain status dashboards for both core team and executive audiences.
• Schedule and facilitate the full operating rhythm: daily standups, weekly core working sessions, and biweekly executive meetings.
• Create and distribute agendas, pre-reads, and rolling meeting notes for all recurring sessions.
• Drive follow-up and accountability after every meeting, tracking open actions to closure.
• Identify and escalate blockers, risks, and dependencies proactively.
• Produce sprint reports including status summaries, burndown data, and workstream outputs.
• Build and distribute executive updates and email communications on a biweekly cadence.
• Maintain institution-level status trackers and consolidate completed, in-progress, and at-risk work into clear reporting.
• Translate day-to-day execution activity into leadership-ready visibility, ensuring executives always have an accurate picture of program health.
• Act as the connective tissue across all workstreams, aligning owners, tracking dependencies, and ensuring outputs are delivered on schedule.
• Coordinate across various digital channels to keep work integrated and on track.
• Facilitate alignment on shared priorities.
• Manage agency and vendor coordination: scheduling kickoffs, aligning timelines and attendees, and tracking execution readiness.
• Build and maintain centralized documentation repositories organized by workstream, ensuring materials are current, accessible, and version-controlled.
• Own the program’s central knowledge hub.
• Enforce documentation standards across the team: upload compliance, naming conventions, and visibility across functions.
• Consolidate incoming ideas, requests, and priorities from stakeholders into a structured backlog.
• Translate intake into actionable tasks and sprint backlog items, ensuring nothing gets lost or deprioritized without visibility.
• Partner with leadership to support prioritization decisions based on program goals and capacity.
• Provide hands-on project management support for individual workstreams as needed.
• Submit and track operational tickets and drive cross-functional resolution of blockers.

Qualifications

Must-Have Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.
• 3–5 years of experience in program or project management, preferably in a digital marketing, agency, or cross-functional enterprise environment.
• Hands-on experience with Agile/Scrum methodologies, including sprint planning, backlog management, and burndown reporting.
• Demonstrated experience with a leading project management platform (e.g., Asana, Jira, Azure DevOps, Workfront, or similar).
• Experience managing executive-level reporting and preparing stakeholder communications or status updates.
• Proficiency in modern collaboration and office productivity suites (e.g., Microsoft 365 tools including Teams, Outlook, and PowerPoint).
• Ability to build and maintain project dashboards, trackers, and status reports.
• Comfort with ticketing and operational systems.
• Ability to quickly learn and become the administrator of new tools and platforms.

Nice-to-Have Qualifications

• Familiarity with digital marketing concepts, such as search engine optimization or content operations, is a plus, but not required.

Soft Skills & Cultural Fit

• Exceptionally organized with a strong bias toward systems, structure, and documentation—you create order in complex environments.
• Strong project manager: you own timelines, track every open action, and close the loop without being asked.
• Proactive communicator who keeps stakeholders informed, surfaces issues early, and drives accountability without being heavy-handed.
• Highly collaborative with a team-first mindset—comfortable working across functions and seniority levels.
• Strong sense of urgency and ownership; you treat the program’s success as your own responsibility.
• Detail-oriented and reliable—teams and leaders trust that what you produce is accurate and complete.
• Comfortable operating in a fast-moving, ambiguous environment where priorities shift and speed matters.
• Willing to go above and beyond, and to roll up your sleeves for hands-on execution when the work calls for it.

What Success Looks Like

First 30-60 Days

You will take full ownership of the existing program infrastructure: sprint cadence, project management boards, meeting rhythm, and project status cadence. You will build trust with workstream owners and leadership by delivering accurate, on-time reporting and maintaining a clear, up-to-date picture of program health. You will also begin identifying gaps and proposing improvements to the operating model.

Ongoing Key Performance Indicators

• Sprint delivery rate: percentage of committed sprint items completed on time.
• Reporting timeliness: executive updates and sprint summaries delivered on schedule.
• Backlog health: intake items triaged and on the board within agreed service level agreements.
• Cross-workstream alignment: dependencies tracked and risks escalated before they impact delivery.
• Dashboard accuracy: project management boards and status trackers reflect real-time program state.

About Skill:

Skill connects the best professional, IT, engineering, financial and administrative talent with the world’s biggest brands. Our eligible talent get access to benefits such as health benefit contributions, retirement plans with match and flexible spending accounts.

Skill is an equal-opportunity employer. We evaluate qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.