Operations Program Manager

Overview

Aquent is proud to partner with a leading technology innovator that is actively shaping the future of digital experiences and infrastructure. This organization is dedicated to creating groundbreaking solutions that empower millions worldwide. Joining this team means contributing to projects that have a global impact, driving efficiency, and supporting critical business operations that underpin vast technological ecosystems. You will play a pivotal role in ensuring operational excellence and strategic alignment within a dynamic and high-impact environment, directly influencing strategic decision-making and fostering greater efficiency across the organization.

About the Role

Are you a highly organized and analytical professional with a passion for driving operational efficiency and strategic initiatives? We are seeking a talented individual to step into a vital role, providing essential operational, analytical, and program management support for a high-impact business operations team. Imagine the thrill of ensuring the smooth functioning of critical processes, contributing to key projects, and helping to shape the future of operational excellence through innovative solutions. Your contributions will directly influence strategic decision-making and foster greater efficiency across the organization, making a tangible difference in a dynamic and high-impact environment.

Key Responsibilities

• Lead the monthly refresh of organizational Key Results, coordinating with team leads to report status by deadlines and preparing summary presentations for executive review.
• Manage headcount trends and management reporting, including dashboard updates, weekly management communications, and monthly executive reporting.
• Conduct insightful ad-hoc analyses related to operational and strategic initiatives, providing critical data to inform decisions.
• Provide essential coverage for a team member, supporting operational reporting and analysis activities to maintain seamless operations.
• Assist with core program management responsibilities and actively drive efficiency through process improvements and the implementation of AI-enabled solutions.

Required Qualifications

• Bachelor’s degree in Business Administration, Finance, Operations, or a related field, or equivalent practical experience.
• 5+ years of experience in business operations, program management, or financial planning within a complex, cross-functional organization.
• Proven ability to manage and improve rhythm of business (ROB) processes, including leadership reviews, financial reporting, and organizational planning.
• Strong analytical and problem-solving skills, with extensive experience using tools like Excel, Power BI, or similar for data visualization and reporting.
• Excellent communication and stakeholder management skills, with a track record of driving alignment and clarity across diverse teams.
• Experience in business management, operations, finance, or program management.

Preferred Qualifications

• Experience in engineering environments.
• Familiarity with Power BI, Microsoft Copilot (or other AI tools), GitHub, and/or Azure DevOps.
• Advanced Excel skills.
• Experience with PowerPoint.
• Ability to work independently and thrive in ambiguous environments.
• Enthusiasm for leveraging AI tools and automation solutions to continuously improve business processes.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.