User Experience Designer

Overview

Aquent, a leader in talent solutions, is partnering with an innovative technology company at the forefront of connected device experiences. This company is dedicated to creating seamless and intuitive digital interactions that enrich the daily lives of millions. Join a team that values creativity, pushes technological boundaries, and empowers designers to make a tangible impact on customer journeys.

Are you a seasoned digital designer ready to take ownership of impactful customer experiences? We’re seeking a creative powerhouse to define and deliver engaging email and in-app journeys for a leading brand in the connected device space. This is your chance to shape how customers interact with cutting-edge technology, working hands-on to set creative direction, build high-quality work, and leverage AI as a core part of your daily workflow. You’ll be instrumental in crafting compelling narratives for seasonal campaigns and always-on marketing, collaborating with an AI-first creative team to deliver exceptional results that resonate with a broad audience.

What You’ll Do

• Design and produce digital marketing email and in-app customer experiences from concept through final delivery.
• Review AI-generated creative output, identify improvements, and apply a QA lens to ensure high-quality results.
• Provide creative direction as a senior designer, setting the quality bar for all creative output.
• Partner with digital marketing teams to deliver successful seasonal and always-on campaigns.
• Collaborate effectively with cross-functional internal stakeholders.
• Manage your own workload, priorities, and timelines across concurrent campaigns, ensuring timely execution.
• Your time will be dedicated to hands-on design work, reviewing AI output and existing product experiences, and participating in collaborative meetings.

What You’ll Bring

• 8+ years of relevant design experience, encompassing more than strictly UX.
• Proven AI fluency in a daily production workflow, including generating, directing, and QA’ing AI output.
• Expert-level proficiency in Figma.
• Strong experience in email design, covering both campaign and lifecycle communications.
• Demonstrated expertise in in-app customer experience design.
• Exceptional visual design and UX skills, with a strong emphasis on craft and execution over research.
• A track record of successful marketing campaign delivery from concept to execution.
• A relevant degree, certification, or equivalent work history.

Bonus Points If You Have

• In-house design experience, working brand-side within an established design system.
• Experience with marketing for hardware and software products (physical devices plus in-app experiences, such as smart security or wearable technology).
• Prior involvement in product launch support.
• Strong stakeholder management abilities.
• Excellent cross-functional communication and collaboration skills.
• A proven ability to self-manage across concurrent campaigns with fixed deadlines.