Content Designer

Overview

We are seeking a talented Content Designer to join a dynamic team that values inclusion, collaboration, and continuous improvement. This is an incredible opportunity to contribute to solutions used by millions, influence the evolution of digital product design, and help shape Content Design as a practice within a global leader. You’ll be part of a supportive environment where your ideas are heard, and your contributions are valued, working alongside peers who are experts in their fields.

**What You’ll Do:**

* **Shape Content Strategy:**
* Develop and implement content strategies that address client needs for information and understanding across digital products.
* Facilitate collaborative design activities and ideation sessions to drive innovative content solutions.
* Articulate the rationale behind content strategies and provide expert design advice to product team members.
* Guide the broader design team on content communication standards, tools, channels, and processes.
* Champion client needs and interests in content discussions, ensuring their perspective influences product design.
* **Drive Content Creation:**
* Craft client-focused textual content, including labels, explanatory text, alternative text, metadata, and both internal and external (go-to-market) support content, aligning with design principles and product strategies.
* Collaborate with peers to develop non-textual content such as iconography, information graphics, and imagery.
* Apply Inclusive Design principles to all content design and creation efforts.
* Partner with legal, compliance, and regulatory teams to ensure all digital communications meet necessary standards.
* Manage the documentation and lifecycle of content from creation to archival.
* **Lead Research and Testing Initiatives:**
* Collaborate with Design Researchers to define critical questions for research and testing activities.
* Work with Testing and Design Leads to initiate tests assessing the effectiveness of content strategies and executions.
* Conduct competitive research and audits of content and messaging strategies to inform design and business goals.
* Perform content audits as needed to ensure quality and relevance.

**What You Need to Succeed:**

* A post-secondary education, ideally with a university degree or college diploma.
* At least 4 years of professional writing experience within a creative agency or in-house creative team.
* Exceptional problem-solving skills and a critical thinking approach to challenges.
* Proficiency in English.
* A strong portfolio showcasing your copywriting and content design work.

**Nice to Have:**

* Proficiency in French.
* A working knowledge of accessibility standards and implementation methods.
* Familiarity with current design and technology trends.

**About Aquent Talent:**
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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