Program Manager for Omni-Channel Marketing Campaigns

Overview

We’re hiring a Programs Manager to lead large-scale marketing campaigns across digital and retail channels for a major ecommerce brand. This role drives the execution of integrated marketing campaigns across digital and traditional channels while ensuring a consistent, optimized customer experience at every touchpoint.

You’ll work at the center of marketing, creative, and production teams — translating business objectives into high-performing campaigns and bringing content to market from concept through launch.

This contract role is ideal for someone with agency or creative team experience who thrives managing complex campaigns, coordinating cross-functional teams, and delivering large-scale marketing initiatives.

What You’ll Do

Lead Omni-Channel Marketing Programs

• Translate marketing objectives into results-driven content strategies focused on customer storytelling
• Execute integrated campaigns across ecommerce, digital marketing, paid media, brand marketing, print, in-store marketing, and promotional channels
• Ensure a consistent customer journey across all customer touchpoints using a “create once, publish everywhere” approach
• Identify opportunities to optimize and repurpose content across channels

Drive Campaign Execution From Concept to Launch

• Manage projects end-to-end — intake, planning, briefing, execution, delivery
• Develop omni-channel briefs and project plans
• Align channel requirements and creative standards
• Establish timelines, budgets, deliverables, and resource needs
• Track project progress and provide stakeholder updates

Coordinate Creative & Production Teams

• Brief and collaborate with creative directors, designers, writers, producers, and external partners
• Partner closely with content producers on original video and photography production
• Support production planning, in-house shoots, and asset delivery
• Ensure content meets brand standards and channel requirements

Manage Stakeholders & Internal Requests

• Manage requests from internal marketing partners and evaluate requirements
• Lead meetings to present creative work, gather feedback, and build alignment
• Advocate for creative work and communicate next steps to project teams
• Identify cross-channel integration opportunities across the organization

Who You Are

• A highly organized marketing program or creative project leader who thrives in fast-paced environments
• Comfortable managing multiple stakeholders and competing priorities
• Strong communicator who can present work and influence decisions
• Process-driven with strong attention to detail
• Collaborative and solutions-oriented
• Experienced in working across both digital and traditional marketing channels
• Comfortable working in production environments and supporting content creation
• Able to balance strategy, execution, and operational delivery

​What You Bring

Must Have

• 5–10 years of experience in account management, marketing programs, or creative project management (agency or in-house creative team environment)
• Experience managing integrated marketing campaigns across digital and traditional channels
• Understanding of paid media, creative execution best practices, and campaign delivery
• Proven success leading small and large creative programs across multiple media channels
• Strong stakeholder management and presentation experience
• Experience managing project timelines, budgets, and deliverables
• Expertise using Microsoft Office and project management/workflow tools
• Experience coordinating creative teams and marketing production processes
• University degree in business, commerce, marketing, or a related field

Nice to Have (Standout Experience)

• 3+ years of production experience (video, photography, or content production)
• Experience managing in-house shoots or working with production teams
• Experience handling or managing product SKUs or high-volume product content
• Retail or ecommerce marketing environment experience
• Experience working in high-volume content or fast-paced marketing environments
• Experience working with external vendors or agencies

Why Apply

• Lead large-scale enterprise marketing campaigns with high visibility
• Own end-to-end campaign execution across multiple channels
• Work closely with creative and production teams on original content
• Gain experience in a fast-moving retail and ecommerce environment
• Competitive contract rate with strong extension potential
• Collaborative, cross-functional environment with meaningful impact

The target hiring compensation range for this role is C$40 to C$44/hr. Compensation is based on several factors, including but not limited to education, relevant work experience, relevant certifications, and location. 

About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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